Refunds and Cancelation Policy for all services: gold, accounts, powerleveling, boost
Last updated: October 5, 2026
Overview:
At WoW Forever Gold, customer satisfaction is our top priority. We stand behind the quality of our gold, account, powerleveling, and boosting services. This policy outlines when and how cancellations and refunds can be processed.
1. Gold Currency Orders:
- Before Delivery: You may cancel your gold order at any time before delivery commences for a 100% full, no-questions-asked refund.
- Delivery Window: Standard delivery takes between 15 minutes and a few hours. If your gold is not delivered within our maximum allowed timeframe of **24 hours**, you are entitled to request and receive a 100% full refund.
- After Delivery: Once the gold has been successfully transferred to your character via mail, face-to-face, or auction house, refunds cannot be issued.
2. Powerleveling and Boosting Services:
- Cancellation Before Start: If you cancel your boost or powerleveling service before any work has begun, you will receive a full refund.
- Cancellation After Start: If the service has already commenced, refunds will be evaluated on a prorated basis reflecting the portion of the service uncompleted, minus any transaction or processing fees.
3. Account Purchases:
- Account sales are final once account credentials (login, email ownership transfer, security details) have been successfully handed over to the buyer, unless the account description significantly deviates from what was purchased.
How to Request a Refund:
To request a cancellation or refund, please contact our 24/7 support team via our Contact Page with your order number and transaction details. Approved refunds are typically processed back to your original payment method within 3–5 business days.